AI Powered IP Telephony
Smarter Cloud VoIP Solutions
At Infinity Geeks, we collaborate with a range of trusted partners to deliver cloud based AI-powered IP telephony solutions tailored for small businesses. From small teams with fewer than 10 employees to more complete multi-staffed call-centre solutions.
Subscription based
No on-site equipment
Accessible from anywhere on any device
Calling Groups and IVR
Call recording
Call Transcripts
Predictive CSAT
Customer Service Reports
MS Teams integration
Secure and compliant
HD Voice Calling
AI-Powered Capabilities
AI-Powered Capabilities
Crystal clear calls, Call forwarding and routing, voicemail transcription, call recording, auto-attendant and IVR, call queues and ring groups, device agnostic, phone from anywhere.
AI-Powered Capabilities
AI-Powered Capabilities
AI-Powered Capabilities
Real-time transcription of calls, sentiment analysis based on tone of voice and language used, post-call summaries, on-call prompts to aid agents, predictive CSAT scoring.
Analytics & Reporting
AI-Powered Capabilities
Messaging and Collaboration
Analytics dashboards, quality assurance controls, custom reporting, real-time monitoring to oversee live call activities.
Messaging and Collaboration
Messaging and Collaboration
Messaging and Collaboration
Business SMS and MMS, Team messaging, video conferencing and screen sharing.
Integrations
Messaging and Collaboration
Security and Compliance
CRM Integrations with common tools like SalesForce and Zendesk, Integration with Microsoft 365 and Google Workspace, PCI compliant integrations with automated payment systems.
Security and Compliance
Messaging and Collaboration
Security and Compliance
Enterprise-level encryption, HIPAA and GDPR compliant, granular user access control and data retention policies.